Questions

Riders aged 18 and over in the UK. You need an account to list a bike or message a rider.

iPhone and Android. Search “Bikeswap UK” in the App Store or Google Play, or use the buttons on this site.

Motorbikes, off-road bikes and electric bikes. Not road legal? Bring the trailer.

Yes. You can browse the bikes near you, then make an account when you want to list or message.

Find a bike you want, offer yours for it and see both bikes’ values side by side. If you agree, meet up and swap keys.

Add cash on top. You agree the amount in the app and pay it face to face at the handover.

Yes. Put it up for a swap, a sale or both, and riders near you can message you.

Add your photos, the details and your price. Riders near you message you free, then you meet up and get paid face to face.

You pay the seller face to face at the handover. The app doesn’t take a deposit or hold any money for you.

Set your area and the app shows bikes nearest first. Filter by distance and type of bike.

Wherever suits you both. The app can suggest a spot halfway between you, or you can pick your own, like your local petrol station.

The logbook or proof of purchase, the keys and the service history.

Not yet. Safe Swap, coming soon, will let you pay in the app through Stripe, with the money released at the handover. For now you pay face to face.

A place in the app for the bikes you own, each on its own lit stand, with photos, mileage, mods and service notes. It’s coming soon. See My Garage.

They’re switched on over the coming weeks. See what’s coming.

Yes. It’s free to list your stock, with no fees and no subscription right now, and we’ll help set your listings up. For bike shops.

No. Bikes are shown in rough zones of about three miles, and riders only ever see an approximate distance.

In the app, go to Profile, then Settings. Or email [email protected].

Use Help in the app, or email [email protected]. The help page has answers to common problems.